Welcome to Lilium Solutions ("we", "us", or "our"). This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, liliumsolutions.com (the "Site"). Please read this policy carefully. If you do not agree with the terms of this privacy policy, please do not access the Site.

We collect personal data to provide and improve our services. The types of information we may collect include:

• Google Analytics Data (consent-based): We use Google Analytics (measurement ID G-0LEG8L6NNF) to understand how our website is used. Analytics is disabled by default and is only activated after you enable the "Analytics" category in our cookie banner. When enabled, Google Analytics processes data such as your IP address, browser type, operating system, approximate location, and interactions with our website. This data is processed by Google on the basis of your consent (Art. 6(1)(a) GDPR), and you can withdraw it at any time via the "Cookie settings" link in the footer. If you do not enable analytics, no Google Analytics cookies are set and analytics storage remains denied (Google Consent Mode v2).
• Consent Records: When you accept or decline cookies, we record your choice together with a timestamp, your IP address, and your browser's user agent. We keep this record to demonstrate that valid consent was given or refused, as required by the GDPR accountability principle (Art. 5(2) and Art. 7(1) GDPR).
• Security / Bot Protection: We use Cloudflare Turnstile to protect our forms and cookie banner from automated abuse. Turnstile may process technical information (such as your IP address and a security token) to distinguish humans from bots. This is done on the basis of our legitimate interest in the security of the Site (Art. 6(1)(f) GDPR).
• Contact Forms: When you submit a form on our Site, we collect your name, email address, and any other details you provide, such as your message, to respond to inquiries or provide customer support.
• Email and WhatsApp Communication: If you contact us via email or WhatsApp, we may collect your contact information, such as your phone number, email address, and any other details provided during communication.
• Newsletter Registration: When you register for our newsletter, we collect your email address to send you updates and promotional material. You can unsubscribe from these communications at any time by following the link provided in the email.

We use the information we collect for the following purposes:

• To improve our website: The data collected via Google Analytics helps us analyze user behavior and improve website performance.
• To communicate with you: We may use your contact information to respond to inquiries, provide customer support, and send updates related to our services.
• Marketing and newsletters: If you opt-in to our newsletter, we will use your email address to send promotional materials, updates, and company news.

We do not sell, trade, or otherwise transfer your personal information to outside parties, except when necessary for the following reasons:

• Third-party service providers: We may share information with trusted service providers, such as Google Analytics, who assist us in operating our website and services.
• Legal obligations: We may disclose your information if required to do so by law, or in response to valid requests by public authorities.

We use reasonable administrative, technical, and physical safeguards to protect your personal data from unauthorized access, disclosure, or alteration. However, no method of transmission over the internet or method of electronic storage is 100% secure. While we strive to protect your personal data, we cannot guarantee its absolute security.

Depending on your location, you may have the following rights regarding your personal data:

• Access: You can request access to the personal data we hold about you.
• Rectification: You have the right to request that we correct any inaccurate information.
• Erasure: In certain circumstances, you can request the deletion of your data.
• Data Portability: You can request that your data be transferred to another organization or to you.

To exercise these rights, please contact us at office@liliumsolutions.com.

We use cookies and similar technologies in the following categories:

• Essential cookies: Required for the website to function and to keep it secure (including bot protection via Cloudflare Turnstile). These are always active and do not require consent.
• Analytics cookies: Set by Google Analytics to measure and improve how the Site is used. These are off by default and are only set once you enable them in our cookie banner.

When you first visit the Site, a banner lets you accept all, decline, or choose per category. You can change or withdraw your consent at any time — just as easily as you gave it — by clicking the "Cookie settings" link in the footer of any page, which reopens the banner. You can also adjust your browser settings to refuse or delete cookies.

Our website may contain links to third-party websites, including social media platforms such as LinkedIn. This privacy policy does not apply to those third-party sites. We recommend reviewing the privacy policies of any third-party sites you visit.

We may update this Privacy Policy from time to time to reflect changes in our practices. The updated version will be indicated by an updated "Effective Date." Please review this page periodically for the latest information on our privacy practices.

If you have any questions or concerns about this Privacy Policy, please contact us at: